Loading... Please wait...

Privacy

Captain Chocolate is a Registered Business Name (BN98473384) & registered Trade Mark of Best of Show Pty Ltd. Wherever your read "Captain Chocolate" below, Best of Show Pty Ltd promises to be bound too. The Best of Show Privacy Statement is at www.bestofshow.com & is almost identical to this page.

Captain Chocolate’s policy is to respect & protect the privacy of our users. This policy statement tells you how we collect information from you & how we use it. Up front we must assure you that we guard your details extremely jealously - we will NOT sell, rent nor share them except as detailed here.

The information is held at our offices at 10/50-54 Ninth Ave, Jannali NSW 2226, Australia & may be viewed during business hours. We also have backups which may at times, be off-site. These are ONLY used if we need to recover information. No information is held in any other location or with any other company or person excepting, from time-to-time, as detailed in (5) "Sharing Information" below.

Personal Information that Captain Chocolate Gathers

The information we gather from users helps us personalise & continually improve our Services & your experience using these Services. We gather information only as described below.

1. Information You Give Us

We receive & store any information you enter on your Captain Chocolate request form or give us in any other way, such as your name & email address. You may opt in to receive promotions or be notified of further upgrades or Services from Captain Chocolate. You can choose not to provide certain information or opt out of such options, but then you might not be able to take advantage of many of our features. We use the information that you provide to customise future Services for you & communicate with you.

2. Credit Card Details

We do NOT store credit card details. When you make payment online we don't even receive them & have NO access to card details. Your credit card details are processed by eWay under their extremely strict security precautions. See www.eway.com.au for further information. You have substantial security protection under both the Codes that eWay must comply with & the strict Laws of Australia.

The Captain Chocolate website is SSL encoded & totally secure to protect your transactions when using the website.

3. Automatic Information

We receive & store information that you send us or information that we may note from public sources such as your web page.

4. Cookie Technology

We ONLY use cookie technology when absolutely necessary - to technically enable site functionality that is essential for our customers' ordering convenience. At no time does Captain Chocolate use cookies for any other purpose.

You should be aware though that when you are on the Captain Chocolate web site, you could be directed to other sites that are beyond our control. There are links to other sites from the Captain Chocolate web site pages that take you outside our Services. These other sites may send their own cookies to users, collect data, or solicit personal information.

5. Sharing Information

We are emphatically NOT in the business of selling user information to others. We share user information only as described below.

a. Service Providers

We may contract with service providers to perform some of the functions relating to our Services on our behalf. Our service providers will have access to member information only to the extent that it is required to perform their functions. They may not use it for other purposes.

b. Business Transactions

As Captain Chocolate grows its business, we might sell or buy assets. In such transactions, user information generally is one of the transferred assets. Also, should Captain Chocolate or substantially all of its assets be acquired or file for bankruptcy, user information will be one of the assets (we're in good financial shape).

c. Protection of Captain Chocolate & Others

We would disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) to Captain Chocolate's rights or property, other users, or anyone else that could be harmed by such activities. Captain Chocolate may disclose user information when we believe in good faith that the law requires it.

d. With Your Consent

You hereby consent to Captain Chocolate's disclosure of your information for the purposes listed above. Other than as set out above, you will receive notice when your personally identifiable information might go to third parties & you will have an opportunity to choose not to share the information.

6. How You Can Remove Information

You may delete or edit any personal information we may have collected about you (email address or other registration information, etc.) from our computers by contacting us directly at colin.green@captainchocolate.com.au or telephone us at Sydney, Australia (02)9589-2000. You can use our Contact Us page too.

Sign up to our newsletter

Recent Updates